Satisfaction Guarantee - Your complete satisfaction is our goal. If you are not satisfied with your purchase, simply return the item in its original condition within 30 days from date of shipment, as shown on your invoice. We will take it back and issue a refund for the price of the item (less the original shipping and handling charge).
To ensure your package arrives to us safely and undamaged, please pack the item in the original packaging and remember to include all accessories, parts, and pieces and manuals for a full refund. Please include a copy of your invoice. We regreat that we will not be able to issue credit or refund for any item that is damaged or lost in shipping merchandise back to us.
Ship your return to:
SIMPLE COMFORTS
410 Belle Air Lane
Warrenton, Virginia 20186
Please allow us at least 15 days to receive and process your return. If you have provided us with your email address, you will receive a return confirmation email the day after your return has been credited to your account.
If you have any questions, please call our toll-free number (1-800-361-1440) and leave your name, number and message and one of our customer service representatives will give you a call back. |
